FAQs

Are Caroline Lorinet products natural and organic?
Yes they are natural and organic! Our main aim when creating the range was to choose safe ingredients, and where possible, the majority of these are natural or naturally derived. Many of the other ingredients we used are organic. Creating products that are incredibly safe for sensitive skin has always been our main goal.

Why do you use Sea Buckthorn Berry Oil in your products?
Sea Buckthorn Berry Oil has long been revered by herbalists for its ability to gently and effectively treat skin conditions such as dry­ness, acne, eczema, rosacea and dermatitis.
Clinical research shows that Sea Buckthorn Berry Oil is a powerhouse of skin repairing and conditioning actives, including extraordinary levels of highly effective antioxidants and Carotenoids (Vitamins A, B1, B2, C, K and E). It also contains Phytosterols and Flavonoids, which act as immune boosters to help protect cells from damage. Unlike most plant oils, which usually have just one essential fatty acid, Sea Buckthorn Berry Oil is the perfect ratio of essential fatty acids Omega 3, 6, 9 and 7. These essential fatty acids are vital to collagen production, moisturise the skin, lighten pigmentation and age spots and help reduce inflammation.
After months of research we chose Sea Buckthorn Berry Oil to be our hero ingredient due to all of the factors above, plus its ability to fight the signs of ageing even for those with the most sensitive skins.
 
Are your products safe for sensitive skin?
Yes, absolutely. All ingredients have been chosen for their mildness as well as their functionality and are safe for all skin types. They are suitable for those suffering from skin problems such as dryness, eczema, dermatitis and rosacea.
 
Are Caroline Lorinet products hypoallergenic?
Yes, however no cosmetic product can be guaranteed 100 per cent hypoallergenic. Even products that have been tested with a dermatologist for low sensitisation potential may cause a slight reaction with even a very small percentage of users.
 
I am experiencing some sensitivity to the products, what should I do?
If you are experiencing sensitivity, rather than use all of your products at once, just start with one or two for the first week or so until skin settles down and adjusts to the new ingredients. Then, gradually add in the rest of the collection as you see fit.
 
How long will I have to wait before I see results with Caroline Lorinet products?
Your skin should start looking smoother and more hydrated within the first seven days. On-going use will improve skin tone and moisture levels and overall luminosity.
 
I have very oily skin; can I use Caroline Lorinet products?
Caroline Lorinet products are formulated to suit all skin types not just only the sensitive skins. Some products within the range are more suited for normal to oily skin and some for drier skin, but all products will address hydration levels in any skin type, as well as combating the effects of ageing.
 
I have very dry skin; can I use Caroline Lorinet products?
Sure you can. Please read above.
 
Where are Caroline Lorinet products made?
The range and concept was developed as a joint venture between France, New Zealand and Australia, and the products are manufactured in New Zealand. The ingredients used were sourced from all over the world.
 
Where are the active ingredients in Caroline Lorinet products sourced?
Our active ingredients have been sourced in accordance with the most up to date technology globally, and come from places as diverse as the Arctic Circle, Spain, France, Italy and Germany, as well as the USA and Asia. We have endeavoured to source the best and most cutting edge ingredients available worldwide to create the ultimate skincare collection, and many come with a certified organic grade.
 
Can individual Caroline Lorinet products be used alone effectively?
They can be used individually, but you will get the best result from using the collection. That way your skin adjusts to the total experience.
 
Can Caroline Lorinet products be added to an existing skincare regime?
Yes, but they do work most effectively and harmoniously with the rest of the Caroline Lorinet collection.
 
Do I always need to use a Caroline Lorinet toner after cleansing?
Yes, absolutely. It works to restore the pH balance of your skin, thus preparing it for the remaining products.
 
Do you test Caroline Lorinet products on animals?
None of the Caroline Lorinet products have been tested on animals. They have been developed with the assistance of a group of volunteers, who in the past have been frustrated at not being able to find skincare that is suitable for their sensitive skin.
 
Are your products paraben free?
Yes! No parabens, Propylene Glycol, Mineral Oil, Petrolatum, Sulfate Detergents, or other harmful or harsh ingredients have been used in the range. The main priority has been to source safe and mild, but functionally effective ingredients to combat the effects of ageing.
 
How long will my Caroline Lorinet products last after opening?
All Caroline Lorinet products are protected from accelerated deterioration and will last for 24 months, provided that no outside contaminants are introduced. Lids and caps should be always replaced after every use to protect the integrity of the product.
 
Are Caroline Lorinet products just for women?
Men’s skin will benefit very well from using suitable Caroline Lorinet products as well.
 
Do you offer samples?
Not yet, but samples are currently in development.
 
Can I purchase Caroline Lorinet products online?
Not just yet, but we hope to have an online store opening soon.
 
Are Caroline Lorinet products available outside New Zealand?
Not at present, but once again we hope to be able to offer them for sale internationally in the near future.